Refund Policy

Effective Date: February 15, 2025

At MycoPrint, we take great pride in the quality of our products and services. However, we understand that issues may arise occasionally. Please read our refund policy below:

1. Refund Eligibility
   Refunds are only available in cases where there is a genuine issue with your order, such as:

   • Damaged products upon arrival
   • Incorrect items sent
   • Defective or faulty products

2. Requesting a Refund
   If you believe your order qualifies for a refund, please contact us at [email protected] within 7 days of receiving your order. Provide your order number, a brief description of the issue, and any supporting images if applicable.

3. Resolution Process
   Once we receive your inquiry, our support team will review your request. If the issue is verified, we will arrange for a suitable resolution, such as a replacement or a refund.

4. Non-Refundable Items
   We do not offer refunds for:

   • Change of mind
   • Products that have been used or altered in any way
   • Orders that were correctly fulfilled but were not as expected

Thank you for your understanding and support!